Evangelia Soumila is a dedicated HR and People Operations professional with a strong background in retail banking and corporate environments. Based in Athens, Greece, she has developed expertise in HR administration, employee lifecycle support, recruitment processes, and compliance, with a particular focus on accuracy, confidentiality, and regulatory adherence. Her professional approach is grounded in a deep understanding of organizational needs and the importance of effective people management in driving business success.
Currently working as a Relationship Manager at Alpha Bank, Evangelia manages a portfolio of approximately 1,000 individual and SME clients. In this role, she ensures strict compliance with internal policies and regulatory frameworks while handling sensitive financial data with discretion and professionalism. Prior to this, she gained valuable experience at the National Bank of Greece, where she supported phone banking operations, loan servicing, and front desk customer service. These roles strengthened her ability to manage complex customer interactions, maintain accurate records, and collaborate effectively across departments.
Evangelia’s academic background reflects her commitment to continuous learning and professional growth. She holds an MBA from the National and Kapodistrian University of Athens, as well as a Master’s degree in Sociology with a focus on Social Exclusion and Human Rights, and a Bachelor’s degree in Social Policy from Panteion University. In 2026, she will further advance her expertise by pursuing an MSc in Human Resource Studies at Tilburg University in the Netherlands.
In addition to her academic and professional achievements, Evangelia holds certifications in Human Resource Management and Project Management and is proficient in tools such as Microsoft Dynamics 365 and MS Office. Fluent in Greek and English, and currently learning Dutch, she brings strong communication skills and a global perspective to her work in HR.